Tuesday, May 5, 2020
Challenge For Developing Ethical Leadership -Myassignmenthelp.Com
Question: Discuss About The Challenge For Developing Ethical Leadership? Answer: Introduction Agile leaders are characterized by the democratic, inclusive, and openness towards innovations. According to Anthony (2012), the agile leaders are more likely keen in exploring and learning innovative functionalities and developing the strong ability skills of the associated workforce. In todays world, the advancements brought to the business scenario are responsible for emerging innovations. Therefore, the leaders often face the strategic challenges to cope with such competitive landscape and lead the workforce for achieving excellence. The study would concentrate on the strategic challenges faced by Singapore Airlines. The study would also discuss the leadership practices to mitigate the issues and present a development plan for increasing leadership agility. Furthermore, the study would reflect on developing leadership agility for obtaining the future achievements. Organisational Leadership Case Study: Description of the identified strategic challenges Singapore Airlines has captured the leading position in the international market due to the ever growing business excellence and commendable airline services. The company is focusing on the rapid innovations and becoming adaptive changes. However, it has been observed that the profit level of Singapore Airline has steadily dropped over past few years. It is observed that the intensifying competition and over challenging market scenario are responsible for such sudden decline in profit level. In the quarter of the year 2014, the profit rates were again down. The record follows almost 52% drop in the operating profits to SGD39 million, which is nearly US$31 million (The Straits Times. 2017). However, the excellence of the business management leaders helped the company to increase the profit level by adopting the preferable strategies. However, again on 2017, it is reported that the Singapore Airlines published a crushing set of the financial statement. This financial status reflects th at the company experienced the loss of $138 million for the most recent quarter (Centreforaviation.com. 2014). The rapidly growing competitiveness in the global business scenario is posing such challenges due to which it has become necessary for the business leaders to modify the strategic values. In order to mitigate the issues with the strategic development, the leaders play the most significant role. Adopting the skilled leadership practices can be much fruitful in such context. In order to remain fit for future purpose, it is essential for the business leaders to develop the personal insights that would help in becoming an efficient leader. The continuous development in the competitive scenario is persuading the company to adopt more innovative methods that would be helpful in structuring the business functionalities. In spite of the efficiency maintained in the innovative practices, the company is continuously struggling with the higher competition with the market. For instance, the major competitors, such as Thai Airways and Garuda, have taken the further steps to remain proactive in this competitive scenario. The American carriers and these regional players are introducing the most effective digital innovations for the betterment of the customer services. On the contrary, business leaders of Singapore Airlines are struggling to train the employees for utilizing the advanced d igital technologies. These challenges are considered as the potential threats to survive for a longer time in this competitive scenario. The Current Leadership Agility in Singapore Airlines According to McKenzie and Aitken (2012), agile leaders are much focused on fulfilling the needs of others by acknowledging others perspectives. They tend to concentrate on achieving the business goals by improving the competency level of the associated workers. It has been observed that the business leaders of Singapore Airline are following the transformational leadership style, which prioritizes the needs of the individuals. The managers think that the success of the company depends on the efforts provided by every individual working under this company. The agile attributes of the leaders is completely visible in the leadership practices undertaken by the business leaders of Singapore Airlines. The leaders perceive that the shared enthusiasm and perseverance of the staffs are contributing towards improving the customer experience. However, in spite of the flexibility maintained in the leadership practices in Singapore Airlines, there is the lack of shared knowledge. The workforce is facing challenges in operating the innovative technologies due to which the company is lacking the technological skills to participate in the market competition. An agile leader needs to create the learning scenario and drives as well as sustains innovation within the organization (Chatman et al. 2014). The leaders are responsible towards developing the workforce talents and direct them to accomplish the organisational goals. These leaders have the stronger ability to maintain communication transparency for sharing visions and inspiring others to ensure productive outcome (Nowak 2012). There are 12 major practices that an agile leader adopts in order to ensure the productive outcome and to deal with the emerging challenges. These practices are as follows: Personal values sensitization Emotional Intelligence Sense Make-Give Mindful of Impact Access Capability Create Learning Cultural Competence Total Leadership One-to-many Dialogues One-to-one dialogue Performance Challenge Agility Resilience The major gap in the leadership process of Singapore Airlines was found in managing the performance challenges, agility resilience, create learning, and cultural competence. As an agile leader, it is important to deal with people from diverse cultural background. In order to cope with the future opportunities, the leader needs to realize the interests of the other people and try to find the process of motivating them in different ways. It would help the leaders in ensuring productive outcome for the operations success. The leaders need to focus more on the specific issues that are preventing the workforce from developing the knowledge regarding the innovative business practices. An agile leader possesses the democratic trait, which determines the consultation with other people during any decision-making process. During any conflicting scenario, they need to be communicative towards the associated workers. Taking the performance challenge is necessary for a leader to deal with the har dships and accomplishing goals in spite of such difficulties. In the further section of the study, the discussion of the agile leadership practices would be discussed. Development Plan The case scenario follows the issues with the leadership consistency, which affects the performance parameter of the associated workforce. The obtained ideas from the above scenario describe the needs for the effective development plan that would direct the workforce towards achieving the organisational goals. It is to be stated that the individuals are involved in transformation in which undertaking the unique initiative is necessary. Singapore is a culturally diverse country where the people from different culture collaborate to perform the organizational functionalities. The development plan for the agile leadership is based on the following activities: Development Plan Leadership Agility Skills What needs to be done Involved People Tracking Progress 1. Development of Flexibility An agile leader requires being flexible enough to deal with the different circumstances that may occur at any point of time. It is essential for the business leaders of Singapore Airlines to maintain such flexibility to motivate the associated workforce from different cultural background. Moreover, the leaders need to train the employees in order to make them more adaptive to this dynamic business scenario. Internal Survey to receive feedback from the employees 2. Dealing with the Transformer Leaders The transformer leaders are the ones who have the capability of dealing with the workforce belong to diverse cultural background. While adopting the innovative technicalities for strengthening the competitive position in current business scenario. The business leaders of Singapore Airlines have to be much Test of the technical knowledge of the employees 3. Development of the learning scenario An agile leader needs to focus on the drawback and accordingly fulfill the gap. Therefore, it is essential for the leaders to develop a learning scenario for the employees and enhance their knowledge about the business technicalities. The business leaders of Singapore Airlines Allocation of the dynamic works to the employees once a week Table 1: Development Plan (Source: Created by the Author) The agile leaders have to be much cautious about the scenario and uncertainties. As a leader, it is necessary to be more cautious while conveying the messages to the people. It is essential for an agile leader to recognize whether the messages are heard or understood by the people. If not, it is the prime responsibility to improve the understanding regarding the potential drawbacks. While working under the dynamic and culturally diverse environment, there is the possibility of the situational conflicts. An agile leader focuses beyond the possibilities and improves the work practices to deal with such uncertainties (Lichtenstein and Aitken 2014). The case scenario depicts that the challenges posed by the competitive environment is responsible for the downfall in the organisational revenues. On the other hand, the current competitive scenario is mostly driven by the innovations and improved technicalities. The following improvements would help in creating the productive atmosphere in t he business field. In order to improve the performance parameter of the associated workers, it is important to provide them the proper learning session or training. In this training session, they would learn about utilization of latest technologies and digital innovative practices. The leaders need to conduct the internal survey to receive feedback from the employees about their issues and concerns. The leaders need to arrange the weekly meeting to communicate with the associated workers and updating them about the latest requirements in the technological aspects. The establishment of the communicational transparency would be beneficial enough to promote a multicultural environment within the organization. Identification of the training needs is also one of the most necessary aspects that are needed to be taken into consideration. The above initiatives are needed to be taken into account in order to improve the leadership agility in Singapore Airline. The progress report is needed to be monitored every week to derive the ideas about the further improvements. This process would be much helpful in developing the leadership values and driving the organization towards success in this competitive market. Conclusion The study develops the idea about the agile leadership followed by the case study of Singapore Airline, which has been experiencing the greater downfall in economic structure. It has been observed that in spite of the transformational leadership skills, the business leaders could not retain the consistency in managing the dynamic workforce. The leaders are responsible towards developing the workforce talents and direct them to accomplish the organisational goals. These leaders have the stronger ability to maintain communication transparency for sharing visions and inspiring others to ensure productive outcome Furthermore, the excessive competitive scenario is also posing some recognizable challenges. The study develops the basic leadership traits that would be helpful for becoming a successful agile leader and ensuring productive outcome in upcoming future. Developing the agile leadership would turn out to be much profitable for Singapore Airlines in the upcoming future. 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